What's included?

Topics

We have broken down the average Fine Food Retail operation into various key topics including all of the main operational considerations relevant to ‘day to day’, seasonal and annual trading:
 

Premises
  • The store interior
  • The store exterior
  • Display units
  • Additional storage
  • Water
  • Waste disposal
  • Recycling
Business Basics
  • Environmental Health & Food Hygiene
  • Health & Safety
  • Trading Standards
  • Insurance
  • Scales/Tills
Business Development
  • Marketing
  • Developing your business
  • Product lines
  • Staff
  • Customers
  • Suppliers
  • Profit margins
  • Expand, redecorate or move?
Marketing Matters
  • Introduction
  • Information gathering
  • Customers
  • The competition
  • Christmas
  • Developing your event programme
  • Brand development
  • Public relations
Business Extras
  • Seasonality of trade
  • Local suppliers
  • Seasonal storage
  • Staff training options

Financial Matters
  • Introduction
  • Insufficient profit
  • Poor gross margins
  • High staff costs
  • An analysis of overheads
  • Poor cashflow
  • Planning cashflow
  • Raising more cash
  • Dealing with mounting debt

A practical approach

Each of these topics features an overview to provide a retail context; these are then broken down into sub–sections using a standardised format:
 

Counter Facts
 

Counter Facts - a topic or subject overview with key facts and important information

Counter Check - a critical checklist of key areas requiring consideration

Counter Activity - a suggested activity in vital areas for review and practical action

Counter Extras - useful sources of related information and guidance

Counter Tips - practical suggestions from the trade


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